Services Header

Services

OUR SERVICES - FAST, CUSTOMIZED, AND COMPETENT

We offer our international customers from pharmaceutical, medical device, cosmetics, fine chemistry, and food industry a wide range of professional services:

  • Project planning and management
  • Detailed Specifications
  • Configuration / scheduling of hardware
  • Hardware integration
  • On-site installation and integration services, installation of the complete system
  • System functionality tests
  • Implementing
  • Qualification services / documentation
  • Maintenance and support
  • On-site repair service

All from one hand

... we can deliver all of the necessary hardware, products, and services.

We offer complete IT solutions including everything from the monitor, through the IPC and energy self-sufficient Trolley, to the installation system. Additionally to our own products, we deliver a wide range of peripheral equipment for the GMP and clean room work station. The product portfolio ranges from handheld scanners and printers to RFID identification systems. Together with you, we consult, plan, develop, and implement the system of your choice – a full service approach that our well-known customers appreciate.

Customer specific products and solutions

... you have special demands, we fulfill them for you.

Our products are scalable and can be individually configured according to the customer‘s wishes. Customer specific product configurations and special designs are already possible with small scales.

Technical customer service

... you want to upgrade or retool, or maybe a device failed after the warranty period. We make sure you‘re covered!

The moment your inquiry is received by our ticket system, time runs, because every hour of breakdown is often more expensive than the cost of repair or replacement.

  • Repair service at a reasonable fixed price.
  • On-site help:
    Our service team is available on short notice and will gladly come to you.